Returns and Exchanges
Policy on Returns and Exchanges
RR ANDROKLI KOSTALLARI, ND 30, KT.1, Tirane, Albania 1001 AL
Tel : +355692056803
Eligibility of Items for Return or Exchange
To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.
Customers are entitled to notify Us of any discovered defects and demand to rectify them within 14 (fourteen) calendar days from the moment of the receiving the Items. The only exception are defects caused by improper handling of the Items by the Customer.
Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to Us, and their consumer properties, factory labels, and ready-for-sale condition are preserved.
To return the Items, you must submit the copy of proof of purchase and fill in the return request form.